5 Things to Know About Your Company Vehicle to Avoid Awkwardness on a Sales Call

Company transportation is more than a means to and from sales calls; it’s a brand extension and rolling office. A salesperson who’s under-prepared could have embarrassing moments in front of potential prospects that amount to unprofessionalism. A good understanding of your ride allows you to exude confidence and ability from the very beginning. 

In this guide, you will learn five vital facts that all salespeople ought to learn about the company vehicle in order to prevent embarrassing moments and make a great impression.

1. Learn its Characteristics and Benefits

Before you drive off the lot, take time to learn your vehicle’s features. Can you easily adjust the climate control, connect your phone via Bluetooth, or navigate the GPS? Fumbling with basic controls in front of a client can make you appear disorganized (and nobody wants this!). Knowing these features not only makes your drive more comfortable, but also allows you to use the car as an effective tool. For instance, being able to quickly pull up directions to a lunch spot or make a hands-free call showcases your efficiency.

2. Be Familiar with Maintenance History

An in-good-condition vehicle is a reliable vehicle. Keep track of your car’s service history, such as the date of the previous oil change and the date of the forthcoming oil change. A breakdown at any moment is not only inconvenient; it may make you late to or even miss that important appointment. Regular maintenance shows that you are responsible. It keeps your vehicle in good working order and prohibits untimely events that could jeopardize your professional reputation.

3. Be Clear on Company Policy

Every corporation also has its individual rules regarding the use of vehicles. Do yourself a favor and read up on your corporation’s personal use, fuel card, and expense reporting policies. Is it allowable to run personal errands in the vehicle? How do you record mileage on business and personal journeys? This is a good thing to know so you don’t get in trouble and risk discipline. By adhering to corporation rules, you’re showcasing that you respect your employer’s property and maintaining your integrity.

4. Plan for Emergencies and Rapid Repairs

Even with routine maintenance, emergencies may occur. Familiarity with some basic emergency procedures will prove indispensable. Learn how to change a flat tire, check engine oil, and top off washer fluid. Also familiarize yourself with where the emergency kit is kept and how to access the trunk, both inside and outside of the vehicle. For example, knowing how to open a Mercedes trunk from the inside. Having the ability to rectify a small problem in short order can transform a potential disaster situation into a minor delay that you can easily get back on track and to your customer with minimal disruption.

5. Remember that Presentation Matters

How your business vehicle looks says it all. A shiny, clean, maintained vehicle says you know where you’re going and pay attention to detail, while a dirty vehicle might say differently. Clean the exterior frequently and make sure the interior is free of debris. Professionalism includes your vehicle, and a maintained vehicle makes a good first impression before you even rise to greet your potential customer.

Drive Your Success Forward

Your firm’s vehicle is an important part of your sales arsenal. Learning its characteristics, maintenance requirements, and your firm’s instructions will allow you to avert embarrassing moments and give you an aura of professional competence. Prudence in all facets of your profession, including how you utilize your vehicle, gains confidence and solidifies your credibility as a reliable and capable salesperson.